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Programme Support Assistant

Academic Registry - Programme Support

Location:  Sunderland Campus
Salary:  £20,609 to £24,773 per annum
Hours per Week:  18.5
Closing Date:  Sunday 16 December 2018
Interview Date:  Tuesday 08 January 2019
Reference:  0416-18
Further details:    Job Description    

If you would like to work in a forward-thinking higher education institution where values of student experience, academic quality and continuous improvement are at the forefront of how we make our decisions we have an exciting opportunity for you! 

An opportunity has arisen in the Academic Registry’s Programme Support team for the role of Programme Support Assistant.  You will support academic teams in the delivery of On and Off Campus programmes of study. Typical activities will involve:

  • Facilitating Study Boards with Academic staff
  • Managing the student academic records 
  • Answer queries and assessment submissions for Off Campus learning (including Overseas and local colleges)
  • Managing the moderation and assessment board process for On and Off Campus students

The successful individual will be highly motivated and enjoy working and in a centralised service.  You will be able to work with Microsoft Office and web-based systems to a high standard.  We welcome applications from individuals with substantial experience in a similar role or customer focussed environment.  You will be able to deal with complex and challenging situations and have an enthusiastic approach to service delivery.  We are looking for an individual who is confident at managing their own workload on a day to day and annual basis.

If this role sounds of interest, for an informal chat, please contact Joanne Wake, Assistant Academic Registrar (

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Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System.  Should you therefore require further information, please visit the Home Office website

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