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Quality Enhancement Manager

University of Sunderland in London - Student Administration & Systems

Location:  University of Sunderland in London
Salary:  £39,641 to £47,368
per annum
Hours per Week:  35 for nominal purposes
Closing Date:  Sunday 18 June 2023
Interview Date:  Wednesday 28 June 2023
Reference:  USL541-R-R
Further details:    Job Description    

Location: Canary Wharf, London

Salary range from 01 August 2023 will be: £43,602 to £51,860

Would you like to work in a modern Higher Education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? Are you ready to place the student at the heart of all that you do? If your answer is ‘yes’, we have a great opportunity for you to experience it all for yourself as a Quality Enhancement Manager.   

In this brand-new role, you will lead on our agenda for quality assurance on academic policy matters and academic governance. You will work closely with the Senior Academic and Student Administration teams contributing to the development of our quality assurance practice and procedures. In addition, you will support colleagues within the Student Administration and Systems department in the continuous development of staff and strategic priorities and serve as a key member of departments’ management team.

To be successful in this role, you will need to have proven experience implementing quality assurance frameworks and standards within a higher education setting. You will need to have solid leadership skills with the ability to manage and motivate a team. Meticulous attention to detail and strong organisational skills are a must, as is the ability to juggle multiple priorities.

With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.

In return, we offer you:

•             Generous 31 days of annual leave on top of Bank Holidays

•             5 closure days over Christmas period

•             Season Ticket Loan

•             Access to MyLifestyle benefit platform with plentiful of discounts and offers

•             Access to discounts via Totum Card

•             Free eye test

•             Cycle to Work and Electric Car Salary Sacrifice schemes

•             Enhanced maternity and paternity policies

•             Our commitment to training and development

•             Our location in Canary Wharf with many transport links for easy access

If you are up for the challenge and want to know more, please see the attached job description and person specification.  

To meet the requirements of this role, we anticipate the successful candidate will be based full-time at the UoSiL campus in Canary Wharf in London.

To apply, you will need to register on our e-recruitment platform and complete an application form.

If you would like to have an informal conversation about the role, please contact Jonny Emmerson (Head of Student Administration and Systems) via

Closing Date:  Midnight, 18 June 2023

Interviews expected to be held on 28 June 2023

This is a repeat of vacancy USL541-R, previous applicants need not apply. 

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The University of Sunderland has been awarded the Time/ Sunday Times University of the Year for Social Inclusion for 2021, follow the link below to see why!

An Inclusive Place to Work - University of Sunderland - YouTube

As an employer, we are committed to providing equal opportunities for all employees and job applicants. We recognise that diversity and inclusion are essential to our success, and we believe that a workforce that reflects the diversity of our communities makes us stronger and more innovative. All applicants will be evaluated based on their qualifications, skills, and experience relevant to the job. We are committed to ensuring that our hiring process is fair and transparent, and we encourage applicants to notify us if they require any reasonable adjustments during the application or interview process.

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