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Domestic Support Assistant

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Job Description

About the University of Sunderland 

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 50 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

The University of Sunderland is in an exciting phase of its development with a new vision and redefined strategic ambitions designed to take advantage of the ever-changing higher education landscape at home and overseas. 

About the role

If you have a passion for cleaning and you are a hardworking and reliable individual, then you could be exactly who we are looking for to fulfill the role of Domestic Support Assistant at the University of Sunderland.

This role will involve supporting the effective delivery of a high quality modern and flexible Facilities Support front line service by undertaking a number of duties, including:

•              Cleaning

•              Environmental Services

•              Campus Security                                                                        

We have a permanent 25-hour post and a 15-hour post working predominately Monday to Friday.  Occasional weekends will be required to cover University events such as Open Days.

What you can bring 

The successful candidate will be motivated, flexible, task focused and have excellent customer service skills. 

If this sounds like you and you strive to deliver a high-quality service, we would love to hear from you.

What we can offer you 

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.

  • Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays. 
  • Enrolment into our pension scheme, ensuring your financial security for the future. 
  • Access to our “My Lifestyle Benefits Platform”, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate. 
  • Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.
  • Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities. 

 Equality, diversity & inclusion 

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Wednesday 9th July 2025 (23.59 GMT).

Interviews will be held on Tuesday 15th July.

Candidates will be invited to an assessment day that will consist of a presentation about the University and the role, some group activities and informal discussions. It will last approximately 2 hours, and all candidates will be seen as a group.   The assessment day will be held on Tuesday 15th July from 10.15am.

If you have any questions about the role, please email facilities.support@sunderland.ac.uk.


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Job Details
Department
Estates & Facilities - Facilities Support
Location
Sunderland Campus
Salary
£24,310 to £24,642 per annum pro rata
Hours per Week
25
Closing Date
Wednesday 09 July 2025
Interview Date
Tuesday 15 July 2025
Reference
0177-25
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