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Marketing and Customer Service Intern

Graduate Internship Scheme

Location:  Graduate Internship Scheme
Salary:  £18,000 per annum pro rata
Fixed Term
Closing Date:  Wednesday 08 December 2021
Reference:  UNI4JC462

The Organisation:

This is a full-time role, split 50:50 between MTC Training and the University of Sunderland’s E&I Events run by Hope Street Exchange.

MTC Training is one of a number of successful commercial enterprises formed by the University of Sunderland, whose core object is to serve the North East region as a leading provider of accredited IT training and apprenticeships, forming strategic partnerships and supporting customer development plans to continually fuel growth and success.

Hope Street Xchange is the University of Sunderland’s dedicated Centre for Enterprise & Innovation. A vibrant hub of innovative and creative entrepreneurs, start-ups and SMEs, it offers state-of-the-art office space and exists to support small businesses to grow and develop. The home of Sunderland Business Partnership and part of The North East Local Enterprise Partnership, Hope Street Xchange is at the heart of Sunderland’s business community.

The Role: 

An exciting opportunity has arisen for a talented customer service and marketing professional to join the University of Sunderland’s Enterprise and Innovation Team. The successful candidate will be responsible for maximising the effectiveness of the MTC Training organisation through effective Marketing practices, producing high quality leads and working as a team towards agreed set targets and profitability goals. They will also be tasked with providing a high level of sales support, ensuring all queries are responded to in an efficient, professional and timely manner.

Likewise, the successful candidate will be responsible for providing a range of engaging social media marketing activity across the Hope Street Xchange, St Peter’s Gate and Venue Sunderland platforms; being further required to occasionally undertake reception cover where necessary.

Click to view both Role Profiles

To Apply:

Early application is encouraged

Please submit a comprehensive CV and Covering Letter within one document, ensuring to include the reference number UNI4/JC/462 via Uni4Talent

The deadline for applications is Midnight on Wednesday 8th December 2021.

Please ensure you give a detailed account of your skills and experience and how you meet the stated criteria of the position.

If you have any questions, please direct them to

Please note; this position is open to Home and EU Graduates only. This role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System.  Should you therefore require further information, please visit the Home Office website

 If you feel that you would benefit from help and guidance from the University’s Career and Employability Service, please contact the CES Enquiries line on 0191 515 2920 or

The Careers and Employability Service can assist with strengthening your future applications, through providing:

  • CV advice and guidance
  • Assistance with writing Covering Letters
  • Interview practice and techniques

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