Are you enthusiastic about contributing to a forward-thinking higher education institution? Is your passion for student success at the core of your professional drive? At the University of Sunderland in London (UoSiL), we are dedicated to prioritising student experience, customer service, academic quality, value for money, and continuous improvement. And now we have an exciting opportunity to join us as a Timetabling Team Leader. This is a fixed term, maternity cover contract until 25 December 2026.
ABOUT US
The University of Sunderland in London, based at Canary Wharf, boasts a vibrant and diverse community of staff and students. We consider ourselves as an innovative satellite campus and are constantly evolving and have exciting plans for 2026 and beyond!
We are currently piloting a four-day working week which allows our colleagues to work 32 hours over 4 days week with no reduction in pay. The pilot is part of our ongoing efforts to create a positive and inclusive workplace that promotes work-life balance and allows our colleagues to thrive professionally and personally whilst maintaining our commitment to delivering high-quality service to all our students.
In addition, we have moved to a modern campus building, offering a bright and spacious learning and working environment.
ABOUT THE TEAM AND THE ROLE
Join our dynamic Timetabling Team at the University of Sunderland in London, where collaboration and innovation are at the heart of everything we do. This a hands on role, where you will play a pivotal role in delivering an efficient and professional timetabling service that supports both students and staff. Working closely with colleagues across the University, you’ll lead a small team to produce accurate, timely timetables and ensure the smooth running of key processes that enhance the student experience. This is a hands-on role where your problem-solving skills and and commitment to customer service will make a real impact. If you thrive in a fast-paced environment and enjoy working with data, systems, and people, this is your opportunity to shape a service that underpins teaching and learning success.
To succeed in this role, you’ll bring proven experience in a student support or service environment, along with a strong track record of leading teams and supporting colleagues. You’ll be confident in tackling challenges, solving problems, and managing competing priorities with ease. Familiarity with timetabling systems or student information systems is essential, as these tools will be key to delivering an exceptional experience for our staff and students.
WE OFFER
- The opportunity to join a pilot of a pioneering 4-day-week (32 hours over 4 days)
- Excellent Defined Contribution Pension with additional benefits of life cover and income protection
- Generous annual leave and Christmas closure days on top of Bank Holidays
- Season Ticket Loan
- Access to MyLifestyle benefit platform with plentiful of discounts and offers
- Cycle to Work and Electric Car Salary Sacrifice schemes
- Enhanced maternity and paternity policies
- Our commitment to training and development
- Our location in Canary Wharf with easy access
- We are accredited Living Wage Employer
Please note that in order to provide quality support to our students at all times, our professional staff work fully from the office.
If you are ready to seize this exciting opportunity and want to learn more, review the attached Role Profile. To apply, register on our e-recruitment platform and complete the application form.
If you would like to have an informal conversation about the role, please contact Chris Drewit, Timetabling and Graduations Manager via chris.drewitt@sunderland.ac.uk
Closing Date: Midnight, 07 December 2025
Interviews expected to be held on 16 or 17 December 2025
Please note we reserve the right to close the vacancy earlier should we have a sufficient response.