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Student Administration Officer (Programme Support)

University of Sunderland in London - Student Administration & Systems

Location:  University of Sunderland in London
Salary:  £27,601 to £32,016 per annum
Hours per Week:  35
Closing Date:  Wednesday 17 August 2022
Reference:  USL478
Further details:    Job Description    

Location: Canary Wharf, London 

Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as a Student Administration Officer!

Working as a part of the Student Administration team known for its approachability and excellent customer service, you will coordinate delivery of comprehensive administrative support to a dedicated academic programme around marking, supervision, feedback and assessments to both students and academic colleagues. You will need to have excellent administration and customer service skills, a can-do attitude and a proven experience of working in a student support or service environment. You will enjoy working in a fast paced customer focussed environment and you will thrive on a challenge. It’s also important that you are competent in a variety of Microsoft packages, especially in Excel. 

We offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact upon our students’ learning experience and upon our success. We also offer you our commitment to training and development, access to an online benefit platform with multiple offers and discounts, a generous annual leave provision, season ticket loan and our location in Canary Wharf with many transport links for easy access.  

If you’re interested, up for the challenge and want to know more, please see the attached job description and person specification.

For an informal conversation about the role, you can contact Keith Dickinson, Student Administration Manager, via email

Closing Date: Midnight, Wednesday 17 August 2022

Interviews: 25 and 26 August 2022

Please note that in order to provide quality support to our students at all times, our professional support staff work fully from the office.

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