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Disability Support Adviser

University of Sunderland in London - Services for Students

Location:  University of Sunderland in London
Salary:  £39,641 to £47,368 per annum
Hours per Week:  35 (for nominal purposes)
Closing Date:  Thursday 30 March 2023
Interview Date:  To be confirmed
Reference:  USL565
Further details:    Job Description    

Salary range from 1 August 2023: £40,573 - £48,686 per annum.

Would you like to work in a modern Higher Education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? Are you ready to place the student at the heart of all that you do? If your answer is ‘yes’, we have a great opportunity for you to experience it all for yourself as a Disability Support Adviser.

In this role you will provide manage and deliver a professional, specialist advice, guidance, and support service to all students with a focus on those with a pre-existing disability, long term physical or mental health conditions, Specific Learning Difficulties (SpLDs) and Autism Spectrum Conditions (ASCs). You will be a key member of the wider Services for Students team, working collaboratively as part of an integrated service to deliver a high-quality student experience and will work closely with the Head and Assistant Head of Service for Students in the continuous review and development of service.  

To be successful in this role, you will have experience of working within a disabilities service supporting students or service users with disabilities, including caseload management. Specifically we are looking for someone who has experience providing specialist support to service users with a disability, long term physical or mental health conditions including Specific Learning Difficulties (SpLDs) and Autism Spectrum Conditions (ASCs).You will have knowledge of relevant best practice, legislation as well as knowledge of the Disabled Students’ Allowance or comparable funding, and experience of supporting students/service users with the application process. You will need to have excellent communication and interpersonal skills with the ability to remain calm and have empathy when dealing with high risk students.

With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.

In return, we offer you:

•            Generous 31 days of annual leave on top of Bank Holidays

•            5 closure days over Christmas period

•            Season Ticket Loan

•            Access to MyLifestyle benefit platform with plentiful of discounts and offers

•            Access to discounts via Totum Card

•            Free eye test

•            Cycle to Work and Electric Car Salary Sacrifice schemes

•            Enhanced maternity and paternity policies

•            Our commitment to training and development

•            Our location in Canary Wharf with many transport links for easy access

If you are up for the challenge and want to know more, please see the attached job description and person specification.  

To apply, you will need to register on our e-recruitment platform and complete an application form.

If you would like to have an informal conversation about the role, please contact  Kim Patrick Acting Head of Services for Students, via email;

Closing Date:  Midnight, 30 March 2023

Interviews will be held on: TBC

Please note that in order to provide quality support to our students at all times, our professional support staff work fully from the office.

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