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General Support Assistant

Estates & Facilities - Facilities Support

Location:  Sunderland Campus
Salary:  £19,100 to £21,908 per annum pro rata
Fixed Term for 12 months
Hours per Week:  25
Closing Date:  Sunday 02 October 2022
Interview Date:  To be confirmed
Reference:  0313-22-R
Further details:    Job Description    

Facilities Support Services offer a high quality, modern and flexible frontline service to the University community and we are looking for someone to join us as a General Support Assistant working 25 hours per week.

The role holder will work 5 days over 7 across both campuses in Sunderland carrying out both indoor and outdoor tasks throughout the year.

Estates and Facilities provide a 24/7 service to the University therefore whilst the role holder's times of work will be fixed, a level of flexibility is required by all staff within the team.

The role of General Support Assistant includes, but is not restricted to:

  • Portering duties
  • Transportation and delivery of goods, materials and equipment therefore a full clean driving license is an essential requirement as part of this role.
  • Furniture removal and transportation
  • Cleansing of internal and external areas
  • Operation of appropriate service related machinery and driving of University vehicles.
  • Completion of customer requests
  • Waste transportation/recycling/disposal
  • Customer enquiries/assistance
  • Room set ups
  • Report faults in equipment and premises.

The role can be physically demanding as it includes tasks such as lifting items of furniture and working outside in inclement weather. 

Whilst the role holder will report directly to the Facilities Support Team Leader from whom daily operational direction and procedural policy will be given, applicants should be able to demonstrate self motivation and the ability to prioritise tasks when appropriate.

For further information about this role please contact Vicki Allman during office hours on 07929 183168

Please note the successful candidate will require a DBS check prior to starting in the role.

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The University of Sunderland has been awarded the Time/ Sunday Times University of the Year for Social Inclusion for 2021, follow the link below to see why!

An Inclusive Place to Work - University of Sunderland - YouTube

The University of Sunderland is proud to be an equal opportunities employer, treating all applicants equally and ensuring recruitment is based on merit. However we particularly welcome applications from the following groups as they are underrepresented within the University of Sunderland at this level/in this area: Women, LGBT+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. In addition, we are ‘happy to talk flexible working’.


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