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Head of IT Service

Technical Services - IT Services

Location:  Sunderland Campus
Salary:  £53,593 to £64,310 per annum
By annual incremental progression
Hours per Week:  37
Closing Date:  Friday 26 August 2022
Reference:  0390-22
Further details:    Job Description    

It is an exciting time to join University IT with a multi-disciplinary team of professionals in an environment which has just undergone a five year journey in rationalisation, modernisation and refresh, adopting SaaS and Cloud first as underlying principles. The IT team delivers the IT strategy, governance, security, development, operational resilience, and customer service that underpins the academic and corporate health of the University, we provide a high level of expertise and knowledge across all parts of the University across the global operation.

As Head of IT Services, you will lead the core University IT team focusing on delivering to the Digital Plan. The role is integral in shaping the future of this service and transforming the delivery of our core IT services across the University and our connect partners. The team is part of a large-scale cloud-first technical transformation programme developing infrastructure and services in Microsoft 365 and Azure and is now about to start another five year programme embedding Enterprise Architecture.

We are seeking an experienced leader to identify and manage the resources needed for budgeting, estimating, planning, developing and delivering a specified portfolio of technology services and systems. 

The ability to develop and maintain high performing teams across both internal staff and external partners is key to this exciting role. The ability to influence stakeholders to service development and management to meet the service levels, security requirements and quality standards required by the University.

Please submit a CV and coving letter of interest stating how you meet the essential criteria in the role profile when prompted on the application form.

For informal enquiries please contact david.conway@sunderland.ac.uk quoting "Head of IT Services" in the subject.

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The University of Sunderland has been awarded the Time/ Sunday Times University of the Year for Social Inclusion for 2021, follow the link below to see why!

An Inclusive Place to Work - University of Sunderland - YouTube

The University of Sunderland is proud to be an equal opportunities employer, treating all applicants equally and ensuring recruitment is based on merit. However we particularly welcome applications from the following groups as they are underrepresented within the University of Sunderland at this level/in this area: Women, LGBT+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. In addition, we are ‘happy to talk flexible working’.


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