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Quality Coordinator

Academic Registry - Quality Support

Location:  Sunderland Campus
Salary:  £28,724 to £34,890
Hours per Week:  37
Closing Date:  Sunday 08 October 2023
Interview Date:  Tuesday 17 October 2023
Reference:  0498-23
Further details:    Job Description    

About the University of Sunderland 

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 15 countries. We're proud to be a top 50 UK university (Guardian University Guide 2023), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

An exciting opportunity has arisen to join the University of Sunderland's Academic Registry as a full time Quality Coordinator.

This is an excellent opportunity to get an experience of coordinating diverse work within a team and working closely with academic and professional services stakeholders at all levels. If this sounds like the opportunity for you, we look forward to receiving your application.

About the role

This role sits within the Quality Support Team, which is primarily responsible for the quality management of the University of Sunderland's taught programmes (both on and off-campus) and the servicing of the Academic Board and its committees.

The Quality Support Team is part of the Academic Registry, which is a supportive and inclusive service that provides central support and oversight of several key areas, including: programme and placement support; student casework; timetabling and student engagement; examinations and degree ceremonies; and quality support.

The post holder will play a key role in the Quality Support team and provide professional support to the Quality Manager. They will be engaged in a wide range of Quality processes, including supporting programme and partner approval activity, external examining and curriculum modification, as well as supporting key committee work, producing reports on quality activity, and wider communication and process improvement activity.

What you can bring 

We are looking to appoint a motivated and detail-oriented individual who is comfortable with working independently, without direct supervision, as well as part of a team, with great customer service and stakeholder relationship skills, a high standard of written and oral communication, and experience working with database systems.

What we can offer you 

The University of Sunderland is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. Joining our team comes with a host of benefits designed to enhance your work-life balance and overall well-being.

  • Enjoy a generous annual leave entitlement of 26 days, with an additional 5 closure days over the Christmas break and 8 Bank Holidays. 
  • Enrol in our workplace pension scheme, ensuring your financial security for the future. 
  • Access the My Lifestyle Benefits Platform for online retailer discounts and exclusive deals on cars, bikes, and technology.
  • Save on private medical insurance, health cash plans, and get financial well-being guidance.
  • For those with young children, our on-site nursery offers exceptional care and education for children from birth to school age, operating throughout the year.
  • Get discounted CitySpace Fitness memberships for an active lifestyle.

Equality, diversity & inclusion 

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us. Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Sunday 8th October 2023

Interviews/assessments are likely to take place on Tuesday 17th October 2023

For informal enquiries regarding this role please contact Susan Alexander, Quality Officer at

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The University of Sunderland is ranked as a Top 50 university in the Guardian University Guide 2024. You can find out more about all of our achievements here.

The University of Sunderland is proud to be an equal opportunities employer, treating all applicants equally and ensuring recruitment is based on merit. However we particularly welcome applications from the following groups as they are underrepresented within the University of Sunderland at this level/in this area: Women, LGBT+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. In addition, we are ‘happy to talk flexible working’. Please watch our video below to find out more:

An Inclusive Place to Work - University of Sunderland - YouTube

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