Programme Administration Assistant

Academic Registry - Programme Admin

About the University of Sunderland 

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 15 countries. We're proud to be a top 50 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

Programme Administration provides support for the delivery of assessments, manages data relating to the student journey from registration through to award and graduation and supports academic teams in the delivery of their programmes.

About the role

As our Programme Administration Administrator, you will be part of a large and vibrant team, working closely with teaching colleagues.  On a day-to-day basis this would include servicing committees, supporting the assessment process, ensuring students receive timely and accurate information and decisions and provide advice and guidance on processes and regulations.

What you can bring 

Working with assessment data and student records, you will be organised with strong attention to detail.   You will be able to manage your own workload, demonstrating excellent planning and organisation skills.

You will have enthusiasm for delivering a great service, with a passion for learning new skills.

As part of a diverse team and working with a range of colleagues across the institution, you will have excellent communication skills, be able to develop good working relationships and a desire to work as part of a team.

You will be an innovative thinker, encouraged to identify opportunities for new approaches and processes to drive continual improvement.

What we can offer you 

The University of Sunderland is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. Joining our team comes with a host of benefits designed to enhance your work-life balance and overall well-being.

• Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays. 
• Enrolment into our workplace pension scheme, ensuring your financial security for the future. 
• As part of our commitment to your well-being, we offer the My Lifestyle Benefits Platform, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate. 
• Your health and well-being are important to us. That's why we provide access to private medical insurance, health cash plans, and guidance on financial well-being.
• For those with young children, our on-site nursery offers exceptional care and education for children from birth to school age, operating throughout the year.
• Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities. 

At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being. 

Equality, diversity & inclusion 

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Sunday 3^rd December 2023

Interviews/assessments are likely to take place on Wednesday 13^th December 2023

For informal enquires please contact - Sophia Tully - sophia.tully@sunderland.ac.uk