Cookies

To comply with new EU laws regarding "cookies", we have updated our Terms and Conditions and provided a detailed description of how cookies work and are used on this website.  By continuing to use this site, you are agreeing to those updated Terms and Conditions.
Close
This notice should appear only the first time you visit the site.
View All Vacancies

Affinity Systems Ltd trading as Rymote: Graduate Systems Engineer

Graduate Internship Scheme

Location:  Graduate Internship Scheme
Salary:  £18,000 per annum
Closing Date:  Sunday 20 June 2021
Reference:  265-LFERDF-21-R
Further details:    Job Description     Advert    

The Graduate Internship Scheme is a collaboration between the University of Sunderland, a recent Graduate and a regional SME. The Scheme has been designed to benefit both the Graduate and the company, ensuring that the Graduate takes the first steps on the career ladder whilst the company benefits from the Graduates enthusiasm, expertise and up to date knowledge.  


The Internship is a full-time position.


The Organisation:

Rymote is a customer focussed company with deep technical and commercial expertise. We have evolved from being a company that provided complex network solutions for the education and business sectors to developing our own capability to deliver PON (Passive Optical Networking) solutions for the general consumer market. We have been able to secure contracts for numerous projects and have a significant pipeline for the future in a market where the UK government has committed to spend £5 billion over the next decade.

Due to the volume of work and internal business challenges faced, we’re looking to recruit for a role to assist in a technical capacity within the organisation.

The Role:

The role will be similar to a traditional dev-ops style role, with a focus on networking and network systems. 

Rymote are developing a customisable off the shelf product to help us manage our infrastructure and enhance the customer service experience. The system is designed to help us enrol and manage customers onto our system as well as manage our network and provide a support ticketing function. 

We also have challenges around the build and ongoing function of a CRM capability within the platform and we are looking for the role to deliver support and input into the operation and build of such a system.

Key tasks and responsibilities for the Intern:

  • Maintaining Knowledge levels and current/future systems
  • Reacting to and managing support tickets both internally and externally
  • Liaising with customers and colleagues in a professional and articulate manner
  • Optimising and enhancing CRM, management platform and internal systems and processes.
  • Identifying process improvements and coordinating systems upgrades with line manager.
  • Systems integration using 3rd party API’s.

For more information surrounding the role and essential criteria, please access a copy of the Job Description.

 

To Apply:

Please submit a comprehensive CV and Covering Letter including the reference number to internships@sunderland.ac.uk before the above closing date. Please give a detailed account of your skills and experience and how you meet the stated criteria of the Internship position.  If you have any questions, please direct them to the above e-mail address.

 

University of Sunderland’s Careers and Employability Service

The Internship Team work closely with the University of Sunderland’s Careers and Employability Service, who can assist with strengthening your future internship applications, through providing:

 

  • CV advice and guidance
  • Assistance with writing Covering Letters.
  • Interview practice and techniques

 

If you feel that you would benefit from help and guidance from the University's Careers and Employability Service, please contact the CES Enquiries line on 0191 515 2920 or by email to ces.enquires@sunderland.ac.uk

Email details to a friend

Please note that this role is not eligible for the Skilled Worker Route in accordance with the Home Office Points Based Immigration System. Should you require further information, please visit the Home Office website


Search Jobs
Login



Forgotten Details    Register