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Student Administration Team Leader (Records Management)

University of Sunderland in London - Student Administration & Systems

Location:  University of Sunderland in London
Salary:  £33,569 to £38,813 per annum
Hours per Week:  35
Closing Date:  Sunday 26 March 2023
Interview Date:  To be confirmed
Reference:  USL519-R
Further details:    Job Description    

Salary range from 1 August 2023: £34,197-£39,704 per annum.

Location: Canary Wharf, London

Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as a Student Administration Team Leader!

You will work as part of the Student Administration team with a focus on Records Management supervising a team of four Student Administration Officers on a day to day basis and making sure the function runs smoothly and delivers excellent experience to students and staff.

To be successful in this role you will need to have previous experience in a similar role in service/student support role in higher education. You will have proven experience of managing and supervising a team and be an excellent communicator with solid team working skills. A can-do attitude is a must and you will enjoy working in a fast paced customer focussed environment. It’s also important that you are competent in a variety of Microsoft packages, especially in Excel and be skilled in compatibility statistical information.

With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.

In return, we offer you:

•             Generous 31 days of annual leave on top of Bank Holidays

•             5 closure days over Christmas period

•             Season Ticket Loan

•             Access to MyLifestyle benefit platform with plentiful of discounts and offers

•             Access to discounts via Totum Card

•             Free eye test

•             Cycle to Work and Electric Car Salary Sacrifice schemes

•             Enhanced maternity and paternity policies

•             Our commitment to training and development

•             Our location in Canary Wharf with many transport links for easy access


If you’re interested, up for the challenge and want to know more, please see the attached job description and person specification.

For an informal conversation about the role, you can contact Blessing Banjoko, Student Administration Manager, via email

Closing Date: Midnight, Sunday 26 March 2023

Interviews: TBC

This is a repeat of vacancy USL519, previous applicants need not apply. 

Please note that in order to provide quality support to our students at all times, our professional support staff work fully from the office.

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