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Assistant Head of Services for Students (Wellbeing and Specialist AIG)

University of Sunderland in London - Services for Students

Location:  University of Sunderland in London
Salary:  £49,438 to £55,450 per annum
Hours per Week:  35 (for nominal purposes)
Closing Date:  Wednesday 22 March 2023
Interview Date:  To be confirmed
Reference:  USL558
Further details:    Job Description    

Salary Range from 01 August 2023 will be: £50,860 to £57,081

Would you like to work in a modern Higher Education institution where student experience, customer service, academic quality, and continuous improvement are at the forefront of how we make our decisions? Are you ready to place the student at the heart of all that you do? If your answer is ‘yes’, we have a great opportunity for you to experience it all for yourself as an Assistant Head of Services for Students (Wellbeing and Specialist AIG).

In this role, you will provide leadership and management of our specialist advisory and wellbeing provision for students delivered by a team of skilled professionals.  You will be a key member of the Services for Students management team supporting the Head of Services for Students in our cycle of strategic planning and development to ensure continuous review and service improvement.

To be successful in this role, you will have experience of managing student disability and/or mental health services within Higher Education, including identifying data driven opportunities for service improvements. Experience of managing and coordinating complex student cases and excellent people management skills with the ability to foster collaborative relationships is also essential.

With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.

In return, we offer you:

•             Generous 31 days of annual leave on top of Bank Holidays

•             5 closure days over Christmas period

•             Season Ticket Loan

•             Access to MyLifestyle benefit platform with plentiful of discounts and offers

•             Access to discounts via Totum Card

•             Free eye test

•             Cycle to Work and Electric Car Salary Sacrifice schemes

•             Enhanced maternity and paternity policies

•             Our commitment to training and development

•             Our location in Canary Wharf with many transport links for easy access

If you are up for the challenge and want to know more, please see the attached job description and person specification.  

To apply, you will need to register on our e-recruitment platform and complete an application form.

To meet the requirements of this student-facing role, we anticipate the successful candidate will be based full-time at the UoSiL campus in Canary Wharf in London. We will consider flexible working if needed.

If you would like to have an informal conversation about the role, please contact Kim Patrick, Acting Head of Services for Students via email 

Closing Date:  Midnight, 22 March 2023

Interviews will be held:TBC



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