Skip to main content
This site requires the use of cookies as defined by our Terms and Conditions.  We have provided a detailed description of how cookies work and are used on the site.  To accept cookies, please click the "Accept Cookies" button.
View All Vacancies

Assistant Head of Services for Students (Wellbeing)

University of Sunderland in London - Services for Students

Location:  University of Sunderland in London
Salary:  £53,454 to £58,081 per annum
Hours per Week:  35 (for nominal purposes)
Closing Date:  Tuesday 26 September 2023
Interview Date:  To be confirmed
Reference:  USL616
Further details:    Job Description    

Would you like to work in a modern Higher Education institution where student experience, customer service, academic quality, and continuous improvement are at the forefront of how we make our decisions? Are you ready to place the student at the heart of all that you do? If your answer is ‘yes’, we have a great opportunity for you to experience it all for yourself as an Assistant Head of Services for Students (Wellbeing).

In this role, you will provide leadership and management of our specialist advisory and wellbeing provision for students delivered by a team of skilled professionals.  You will be a key member of the Services for Students management team supporting the Head of Services for Students in our cycle of strategic planning and development to ensure continuous review and service improvement.

To be successful in this role, you will have experience of managing student disability and/or mental health services within Higher Education, including identifying data driven opportunities for service improvements. You will need to be adept at implementing policies and procedures to drive change in a service provision. Experience of managing complex student cases and excellent people management skills with the ability to foster collaborative relationships are also essential.

With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.

In return, we offer you:

•              Generous 31 days of annual leave on top of Bank Holidays

•              5 closure days over Christmas period

•              Season Ticket Loan

•              Access to MyLifestyle benefit platform with plentiful of discounts and offers

•              Access to discounts via Totum Card

•              Free eye test

•              Cycle to Work and Electric Car Salary Sacrifice schemes

•              Enhanced maternity and paternity policies

•              Our commitment to training and development

•              Our location in Canary Wharf with many transport links for easy access

If you are up for the challenge and want to know more, please see the attached job description and person specification.  

To apply, you will need to register on our e-recruitment platform and complete an application form.

If you would like to have an informal conversation about the role, please contact Kim Patrick, Acting Head of Services for Students via email

Closing Date:  Midnight, Tuesday 26 September 

Interviews will be held: TBC

Email details to a friend

The University of Sunderland has been awarded the Time/ Sunday Times University of the Year for Social Inclusion for 2021, follow the link below to see why!

An Inclusive Place to Work - University of Sunderland - YouTube

As an employer, we are committed to providing equal opportunities for all employees and job applicants. We recognise that diversity and inclusion are essential to our success, and we believe that a workforce that reflects the diversity of our communities makes us stronger and more innovative. All applicants will be evaluated based on their qualifications, skills, and experience relevant to the job. We are committed to ensuring that our hiring process is fair and transparent, and we encourage applicants to notify us if they require any reasonable adjustments during the application or interview process.

Find Jobs


Forgotten Details